Return Policy
We inspect every product before shipping it to your address. If you’re not completely satisfied, please review our return policy below:
Trial Period: Our delivery personnel will wait for 5-10 minutes after delivery to allow you to try the product. If you encounter any issues, please contact our support at 01883-102955 for immediate assistance and return arrangement.
Return Conditions: Items must be in their original condition, unworn, unwashed, and with all tags attached to qualify for a return.
Exchange Policy
At GENTLE FLOW , we want to ensure you get the perfect fit and style! If you’d like to exchange an item, please follow these guidelines:
For immediate exchanges during the trial period, contact our support at 01883-102955 while the delivery team is present.
The exchange option is not available for discounted or special offer products.
- Returned items can only be exchanged with in-stock products of the same value. No cash refund available.
- Only a one-time exchange is permitted, subject to stock availability.
Refund Policy
- Once we receive your returned item, we will process your refund within 3-7 business days.
- Refunds will be credited to the original payment method used for the purchase.
For more Info: Hotline : +8801883-102955; E-mail:gentleflowbd@gamil.com